Member Terms

 

In addition to our Terms of Use, the following terms apply to Members.

By accessing or using the Services, you are accepting this Agreement and you represent and warrant that you have the right, authority, and capacity to enter into this Agreement. If you do not agree with all of the provisions of this Agreement, do not access and/or use the Services.

Our platform connects our Members with a variety of high quality services that are created by Grand Masters and offered through Local Masters.

 

Our Relationship with Local Masters and Grand Masters

Local Masters and Grand Masters are independent professionals. They are not our employees.

We Do Not Endorse Any of Our Users: Providing a platform where Members can find services in their area does not imply an endorsement of any Local Master or Grand Master.

We Do Not Guarantee Results: From time to time, Members may submit reviews of Local Masters; these reviews do not constitute a guarantee, warranty, or prediction regarding the outcome of any future matter. We do not make any warranty, guarantee, or representation as to the ability, competence, quality, or qualifications of any Local Master or Grand Master. We do not warrant or guarantee that Local Masters are covered by liability insurance. We will have no responsibility or liability of any kind for any User-Generated Content or services you receive on or through the Website.

 

Payment Terms and Transactions

Payment Process: Members purchase credits that are applied to their account. Those credits can then be used to receive a variety of services offered by Local Masters. We will have the right to charge the Member's credit card, bank account, or PayPal account for purchasing credits.

Payment Information, Taxes All information that you provide in connection with a purchase or transaction or other monetary transaction interaction with the Services must be accurate, complete, and current. You agree to pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other monetary transaction interaction with the Services at the prices in effect when such charges are incurred. You will pay any applicable taxes, if any, relating to any such purchases, transactions or other monetary transaction interactions.

Responsibility for Payment: You are responsible for all fees, including taxes, associated with your use of the Service. You are responsible for providing us with a valid means of payment. Member must keep current payment information on file with Local Masters and Member's account must be adequately funded to pay for any services rendered.

Payment Authorization: By agreeing to these terms, you are giving Local Masters permission to charge your on-file credit card, PayPal account, or other approved methods of payment for fees that you authorize Local Masters to satisfy.

Notification of Payment: Local Masters will email you a receipt when your card has been charged. If your card cannot be charged, your access to Services may be suspended and you will need to update your card information in order to resume use.

 

Refund Policy

We constantly strive to improve our services and these terms for our Members, Local Masters, and Grand Masters. We encourage our Members to inform us of any issue you may have with the services you receive so we can consider implementing fair and balanced policies for all of our Users.

In the event that a Member has a good faith belief that the nature or quality of the services rendered by any Local Master is not consistent with industry standards or these Terms of Use, Member will be permitted to request a credit refund subject to the following terms and conditions:

Members can request for another Local Master during their subscription period if they are not satisfied or consider some other professional within our network to be a better fit.

Members can cancel immediately after the taking first session without any charges.

If a Member wants to cancel an active subscription, the Member will be charged $80 for cancellation.

Notice Period: Member may request a credit refund for any single service used if Member provides written notice to Us at support@localmasters.com no later than seven (7) days following receipt of such services (such period, the "Member Dispute Notice Period"). The written notice must state in reasonable detail the facts and circumstances which are the basis of the credit refund request (each, a "Services-Related Dispute Notice"). The Member's failure to submit a Services-Related Dispute Notice within the Member Dispute Notice Period will constitute Member's permanent waiver of his or her right to request a credit refund for those services.

Credit Refund: We will issue a credit refund to Member's account in the amount of credits used to purchase the single service within ten (10) days of receiving the Services-Related Dispute Notice. If the Member purchased any packaged services, we will issue a refund for any unused services in the package. The unused credits that will be refunded to Member's account will be in proportion to the total credits used for the package.

Injury: The Company and the service providers are not liable for any mishaps faced by you during the sessions provided including personal sessions, group sessions, online training, free consultations, and organized events. These mishaps include, but are not limited to, injuries, economic damages, non-economic damages, adverse effects of the weather, including humidity and/or high heat, and losses of any type.


Disintermediation

You are strictly advised not to indulge in activities such as offering favors to any of our Local Masters. We appreciate and reward our Local Masters reporting such customer behavior. If you are found offering our Local Masters a bribe or requesting sessions outside of LocalMasters.com, you will suffer the following:

  1. You will be permanently blacklisted on our system and any requests for services in the future will not be entertained.
  2. We will report such behavior and submit your information to all platforms similar to LocalMasters.com requesting them to blacklist you.
  3. Any payment made for service will not be refunded and the services will be terminated with immediate effect.


Liability

Liability waiver: You are solely responsible for any interaction you make with any Local Master or another member during or after the course of service. You also understand that not all Local Masters on the website have undergone comprehensive background checks and that we do not perform background checks on members. We do not take responsibility for any outcome that may arise due to behavioral, service and nature-related issues.

No member, and their heirs, assigns, administrators, executors, and successors can hold us and our employees, directors, associates, insurers, and officers, liable for any damages arising from any personal injuries (including death) sustained during service sessions. This will hold true regardless of whether such injuries arise, in part or whole, due to the negligence of the Local Master or another member. Furthermore, we and our employees, directors, associates, insurers, and officers, are fully and forever released and discharged from any and all claims, damages, demands, rights of action, or causes of action, present or future, anticipated or unanticipated, known or unknown, sustained by the member.

In the event you have a dispute with one or more Local Master or members of the service (including, without limitation, any dispute regarding any transaction or Local Master contributed content) or any third party website which may be linked to or from or otherwise interact with the website, including without limitation any social media site, you agree to release and forever discharge LocalMasters.com and our respective agents, directors, officers, employees and all persons and entities related to us from any and all manner of rights, claims, complaints, demands, causes of action, proceedings, liabilities, obligations, legal fees, costs, and disbursements of any nature whatsoever which arise now or hereafter arise from, related to, or are connected with any such dispute and/or your use of the website and service offered by the Local Master or any incident during workshops, events and service sessions.

Disclosure: You agree to accept full responsibility to disclose any and all physical and psychological concerns/problems at the time of beginning of the session, and during the session, should such need arise.

Member’s choice: You agree that you are choosing the service you opt for entirely of your own choice and that you are mentally and physically capable of doing so.

Loss or theft: You agree that we or any Local Master is not, in any way, responsible for the loss, theft, or damage of property during any service session.

Conduct: You agree to comply with all rules and conditions put forth by us and to conduct yourself in a controlled and reasonable manner at all times during sessions.

Representation for minors: In case the member is a minor, then all the above terms are considered acknowledged and accepted by the parent and/or guardian of the member who is authorized to act as the legal representative of the member.